Authors
Citation
P. Hernon, Measuring and managing customer satisfaction, J ACAD LIBR, 26(5), 2000, pp. 369-370
Citations number
1
Categorie Soggetti
Library & Information Science
Journal title
JOURNAL OF ACADEMIC LIBRARIANSHIP
ISSN journal
00991333
→ ACNP
Volume
26
Issue
5
Year of publication
2000
Pages
369 - 370
Database
ISI
SICI code
0099-1333(200009)26:5<369:MAMCS>2.0.ZU;2-6