High road and low road teamworking: Perceptions of management rationales and organizational and human resource outcomes

Citation
N. Bacon et P. Blyton, High road and low road teamworking: Perceptions of management rationales and organizational and human resource outcomes, HUMAN RELAT, 53(11), 2000, pp. 1425-1458
Citations number
100
Categorie Soggetti
Management
Journal title
HUMAN RELATIONS
ISSN journal
00187267 → ACNP
Volume
53
Issue
11
Year of publication
2000
Pages
1425 - 1458
Database
ISI
SICI code
0018-7267(200011)53:11<1425:HRALRT>2.0.ZU;2-T
Abstract
In this article, we explore the relationship between two different types of teamworking, perceptions of management rationales for introducing teamwork ing and organizational and human resource outcomes. Teamworking is classifi ed into two different types: 'high road' and 'low road' teamworking. Manage ment rationales for introducing teamworking are categorized as economic, so cial and cultural. Organizational performance is assessed by perceptions of plant competitiveness, customer care and product quality. We measure human resource outcomes through worker responses, training and promotion, commun ication and consultation, role of trade union and health and safely. The fi ndings indicate that 'high road' teamworking is associated with broader man agement rationales, and is perceived to have a greater positive impact upon both organizational performance and human resource outcomes. Particular fe atures of high road teams - delayered management flexible job descriptions, fewer pay bands and grades - were associated with positive outcomes.