N. Bacon et P. Blyton, High road and low road teamworking: Perceptions of management rationales and organizational and human resource outcomes, HUMAN RELAT, 53(11), 2000, pp. 1425-1458
In this article, we explore the relationship between two different types of
teamworking, perceptions of management rationales for introducing teamwork
ing and organizational and human resource outcomes. Teamworking is classifi
ed into two different types: 'high road' and 'low road' teamworking. Manage
ment rationales for introducing teamworking are categorized as economic, so
cial and cultural. Organizational performance is assessed by perceptions of
plant competitiveness, customer care and product quality. We measure human
resource outcomes through worker responses, training and promotion, commun
ication and consultation, role of trade union and health and safely. The fi
ndings indicate that 'high road' teamworking is associated with broader man
agement rationales, and is perceived to have a greater positive impact upon
both organizational performance and human resource outcomes. Particular fe
atures of high road teams - delayered management flexible job descriptions,
fewer pay bands and grades - were associated with positive outcomes.