C. Hui et al., Instrumental values of organizational citizenship behavior for promotion: A field quasi-experiment, J APPL PSYC, 85(5), 2000, pp. 822-828
The present study examined the relationship between promotion, perceived in
strumentality of organizational citizenship behavior (OCB) for promotion, a
nd employees' OCB before and after promotion. A field quasi-experiment invo
lving 293 tellers of a multinational bank was conducted. Both supervisors a
nd employees provided OCB ratings 3 months before and 3 months after the pr
omotion decision was announced. The authors found employees who perceived O
CB as instrumental to their promotion and who were promoted were more likel
y to decline in their OCB after me promotion.