Dyspepsia drains a substantial proportion of healthcare resources in indust
rialized countries and an appropriate management strategy is needed. An aet
iological role for Helicobacter pylori infection has been demonstrated in a
number of pathological conditions associated with dyspepsia, such as pepti
c ulcer and gastric malignancies, but not in functional dyspepsia. Endoscop
y and diagnosis-based treatment, H. pylori testing and eradication therapy,
history taking and empirical therapy, are the main tools that are currentl
y available for managing patients with upper gastrointestinal symptoms. End
oscopy identifies malignancies and organic diseases of the proximal gut and
therefore provides reassurance to both doctors and patients. It should be
recommended in older patients with suspicious symptoms and it has proven to
be more cost-effective than empirical H-2-receptor antagonists in patients
with ulcer-like symptoms, Empirical eradication in all dyspeptics without
suspicious symptoms is a cost-effective approach that cures the majority of
peptic ulcers. Nevertheless, it does not control symptoms in the majority
of patients, it may exacerbate gastrooesophageal reflux disease, and it enc
ourages antibiotic resistance. The realities of current clinical practice r
equire empirical therapy in most, if not all, the dyspeptics seen by genera
l practitioners. A detailed history taking can help to diagnose gastro-oeso
phageal reflux disease and to identify suspicious symptoms. Furthermore, id
entification of dyspepsia subgroups may provide guidance for empirical ther
apy. Nevertheless, even analysis of individual symptoms does not provide a
sufficient diagnostic yield to differentiate functional from organic dyspep
sia and appropriate investigations are needed in patients with poor respons
e to short-term therapy or frequent relapses.