Objectives: To assess the accessibility of the internet, the level of inter
est from patients attending genitourinary (GU) medicine clinics, and explor
e potential concerns about confidentiality.
Methods: Questionnaire based survey of patients attending five GU medicine
clinics in England.
Results: 41% of GU medicine clinic patients in 1999 had access to the inter
net (range 31%-52%) with access more common in younger age groups, and less
common in women and black Caribbean patients. One in 10 patients (with int
ernet access) had used the internet to find out more about the problem with
which they had come to the clinic. 60% of patients replied that informatio
n on sexual health on the internet was of interest: to them and a high prop
ortion of patients said they would use the internet to access information a
bout GU clinics (64%), book an appointment (64%) or get test results (63%).
Almost a quarter of patients who made additional suggestions wanted an int
eractive website.
Conclusions: A high proportion of patients attending GU clinics have access
to the internet with potential uses for health education and service deliv
ery.