In this paper, a new analysis approach for continuous time Markov chains (
CTMCs) with a multidimensional structure is introduced. The presented solut
ion technique employs the multidimensional structure to de ne aggregated CT
MCs that can be analyzed more efficiently. Generator matrices of aggregated
CTMCs are described in a compact form by exploiting the Kronecker structur
e of the generator matrix of a structured CTMC. The solution of aggregated
systems is used to improve the solution of the original system. This idea o
f a multilevel solution is motivated by multigrid methods, which are effici
ent solvers for partial differential equations. The technique can be combin
ed with different iterative solution techniques. It usually improves the co
nvergence of these techniques significantly. Numerical results are given to
illustrate that the new solution technique allows the fast and accurate an
alysis of very large CTMCs.