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The paper forms part of a project to restate the nature of the process of m
anaging technology and innovation in a way that reflects greater concern fo
r holism and complexity. Complexity Theory, Structuration Theory and Activi
ty Theory are drawn upon to develop a model of a human activity system that
has proven useful as a means of linking some recent organizational develop
ment ideas such as, core-competence, learning organizations and BPR. Approp
riately, in an era of the knowledge based economy, it seeks to place the pe
rson with knowledge' or the 'knowing person' at the heart of organizational
complexity.