When people think about what might have been, they mentally undo controllab
le rather than uncontrollable events. We report the results of two experime
nts in which we examined this controllability effect in counterfactual thin
king. The experiments show that the mutability of controllable events is in
fluenced by the perceived appropriateness or inappropriateness of the event
s. The first experiment shows that people change inappropriate controllable
actions more than appropriate controllable ones. The second experiment sho
ws that people mutate inappropriate controllable events whether the outcome
is exceptional or normal with respect to intrapersonal habitual norms, and
whether the outcome is positive or negative. We discuss the implications f
or alternative theories of counterfactual thinking.