Telecommunications service providers are seeking to provide seamless conver
ged voice/data services across packet networks for their subscribers, who w
ill be using endpoints of diverse capabilities. They will distinguish thems
elves from their competitors by offering unique, well-integrated, easy-to-u
se advanced services. This paper describes the architecture for programmabl
e service platforms targeted for Lucent Technologies' 7R/E(TM) Packet Solut
ions, which supports converged voice/data services and application programm
ing interfaces (APIs) to allow service providers to integrate third-party s
ervices into the platforms. The softswitch programmable feature server (SPF
S) will integrate the services into meaningful offerings for subscribers in
volved in telecommunications sessions. The multimedia resource server (MMRS
) will provide a programmable interface on a bearer resource server. We des
cribe the interactions of the SPFS with the MMRS, use service scenarios to
illustrate how multimedia services may be deployed on the platforms, and ex
plore the impact on programmability of services due to operations, administ
ration, maintenance, and provisioning (OAM&P) integration.