Aims. First, to quantify the interval between the onset of symptoms and the
start of anti-tuberculous treatment in a series of Auckland tuberculosis p
atients. Second, to examine the help-seeking behaviour of the patients and
the responses of the health-care providers whom they consulted about their
symptoms. Third, to identify potentially modifiable reasons for delayed pre
sentation or diagnosis.
Methods. 100 patients with tuberculosis (TB) were interviewed using a quest
ionnaire which sought symptom duration and help-seeking behaviour. The doct
ors whom they consulted were surveyed about their diagnostic, therapeutic a
nd referral responses.
Results. Delayed presentation by patients ('patient delay') was found in sm
okers, patients who reported cough, patients who hoped their symptoms would
go away on their own, and patients reporting fear of what would be found o
n diagnosis. 'Doctor delay' (the interval from first consultation with a do
ctor to start of treatment) was longer than that found in most published se
ries and was a more important component of total delay than delayed present
ation by patients. Longer doctor delay was found if patients had pre-existi
ng lung disease or consulted multiple doctors, and if doctors did not inqui
re into past exposure to TB or request a chest X-ray.
Conclusions. Awareness programmes for high-risk communities are needed to e
ncourage early reporting of symptoms. Continuing medical education for gene
ral practitioners is needed to encourage vigilance for TB and earlier use o
f diagnostic tests in patients who have symptoms of TB and are in high-risk
groups.