Low-energy electron energy-loss spectra from NiO have been calculated using
R-matrix methods to describe the excitation of 3d-3d transitions on the Ni
ions. The effect of the crystal held is fully included, though only single
scattering is considered at this stage. The total scattering cross section
s demonstrate the importance of exchange-scattering processes in addition t
o direct scattering, even at higher energies of the scattering electron. Th
e differential cross sections allow the investigation of angular, spin, and
symmetry dependence for comparison with experiment. For certain transition
s the angular dependence shows zeros associated with the point group symmet
ry of the Ni ion, and these are discussed. The ratio of spin-flip to non-sp
in-flip contributions is calculated exactly for multiplicity-changing trans
itions, and is shown to be independent of scattering geometry and energy of
the incident electron.