Complaint-handling systems in Germany

Authors
Kempf, U
Citation
U. Kempf, Complaint-handling systems in Germany, INT INST AD, 13, 2000, pp. 189-206
Categorie Soggetti
Current Book Contents
Journal title
RIGHTING WRONGS → ACNP
ISSN journal
13824414
Volume
13
Year of publication
2000
Pages
189 - 206
Database
ISI
SICI code
1382-4414(2000)13:<189:CSIG>2.0.ZU;2-E