Methodological considerations on the assessment of the implementation of quality management systems

Authors
van Harten, WH Casparie, TF Fisscher, OAM
Citation
Wh. Van Harten et al., Methodological considerations on the assessment of the implementation of quality management systems, HEALTH POLI, 54(3), 2000, pp. 187-200
Citations number
31
Categorie Soggetti
Public Health & Health Care Science","Health Care Sciences & Services
Journal title
HEALTH POLICY
ISSN journal
01688510 → ACNP
Volume
54
Issue
3
Year of publication
2000
Pages
187 - 200
Database
ISI
SICI code
0168-8510(200012)54:3<187:MCOTAO>2.0.ZU;2-J
Abstract
Quality management systems (QMS) can be: considered as an emerging manageme nt technology in health care. It is as yet not common to perform assessment of suck technology in order to obtain relevant information on the added va lue. In this paper the specific aspects of the assessment of a quality mana gement system are explored and various designs are presented. Based on the experiences of performing an evaluation of a QMS in a rehabilitation hospit al an improved design for an evaluation study is presented. (C) 2000 Elsevi er Science Ireland Ltd. All rights reserved.