Manufacturing organisations recognise that the business environment has var
ying levels of unpredictability. To serve such unpredictability, they utili
se forecasting and decision modelling techniques at all levels (strategic t
o operational), but with business and customer demands intensifying, the le
vels of unpredictability have been increasing and the confidence in such te
chniques is reducing. In order to satisfy customers and remain competitive,
manufacturing organisations must be able to "sense and respond". This pape
r provides an introduction to the concept of developing and applying fitnes
s landscape theory to help manufacturing managers make decisions in such a
manner. This approach treats the organisational system and its decisional s
ituation as a complex adaptive system, which is continually coevolving with
its environment, whilst searching for solutions and making decisions. Alth
ough this theory has biological origins, it has been applied to various are
as including economic and organisational studies. In summarising, this pape
r argues that managers should learn from nature and develop decisions, whic
h rely less on inaccurate forecasts and more on the ability to sense and re
spond (adapt). The paper concentrates on the process of making strategic de
cisions and the resulting organisational forms. (C) 2000 Published by Elsev
ier Science B.V.