The implementation of ISO 14000 certification in a company involves a set o
f costs and benefits that must be known in order to assess the investment e
ffectively in terms of environmental quality. However, as will be shown, th
ese figures can be di? cult to calculate, mainly because of a lack of refer
ence data or specific assessment criteria. Moreover, few companies have so
far implemented an Environmental Management System. Investments in environm
ent quality sometimes simply look like costs, but benefits do exist and the
se are often economically quantifiable. Such benefits depend on the choice
and the pursuit of aims, on the respect of rules (e.g. no omissions) and on
environmental efficiency (e.g. no waste), and can only be calculated follo
wing an in-depth analysis of the system. A first and approximate estimate o
f these costs and benefits has been obtained for a number of real industria
l cases, mainly in the chemical field, and the survey results are given in
this paper. The research was carried out in Italy in companies implementing
an Environmental Management System in most cases in accordance with the IS
O 14000 series.