A classification system to code different types of icons was developed and
used to determine which icons proved difficult for students to read. Using
a naturalistic methodology, ten upper primary (elementary) students were as
ked about their understandings of pictorial, textual (simple single-modalit
y), and combination icons drawn from two CD-ROM programs. Their perceptions
were categorized according to the icon classification system over three le
vels of interaction: a) initial viewing; b) with pop-up label; and c) after
interaction. Students' understandings of navigation icons depended on the
type of icon and the level of interaction. Pictorial icons were not "transp
arent" in relation to their function, nor were all the textual icons, and,
for some icons, the pop-up labels did not assist the students' perceptions.
Thus, it is clear that pictures are not inherently easier to read. It is a
lso clear that some of the assumptions about the perceptibility of pictoria
l navigation icons and benefits of pop-up labels are probably ill-founded a
nd it is essential that strategies to initiate students into the reading of
icons in CD-ROM programs be developed. Software developers also need to ta
ke into consideration the types of pictorial icons they employ if they are
to increase the accessibility of their products to younger users.