The authors examine the role of the Internet in marketing in the context of
business models that are economically viable. This examination raises ques
tions regarding the degree to which the Internet is genuinely different and
whether it will be a boon to consumers and investors. Economic necessity a
ssociated with the need to obtain and maintain profit streams suggests that
Internet markers will likely be more similar to than different from tradit
ional markers. The authors challenge assumptions regarding the role of the
Internet in creating frictionless markets that benefit consumers and the ro
le of personal information and privacy on the Internet that are necessary c
onditions for potentially profitable business models. The authors also disc
uss subsidization of Internet businesses in the context of public policy an
d examine other issues related To the relationship of current models of Int
ernet business to public policy and consumer welfare.