An embarrassing,yet rewarding, ending to a previous column - After a second consulting visit to a software company, what seemed so obvious the first time suddenly seemed less so.
Rl. Glass, An embarrassing,yet rewarding, ending to a previous column - After a second consulting visit to a software company, what seemed so obvious the first time suddenly seemed less so., COMM ACM, 44(1), 2001, pp. 11-13