This paper describes a collaborative maintenance management application cal
led CITYWORK being developed for the Public Works Department at the Fort Go
rdon Army Installation in Augusta, Ga. The work described in this paper is
being carried out in the context of project "CITY" (Civil Infostructure Tec
hnologY-National Science Foundation Grant No. ECS94-22730) to support the s
ustainable management of civil infrastructure. Infrastructure management re
quires the coordination of a variety of efforts and integration of informat
ion across a range of facilities. CITYWORK addresses coordination, collabor
ation, and integration in the maintenance management process in a context o
f sound organizational behavior. The project involves an interdisciplinary
team including engineers and social scientists from the IMPACT laboratory a
t the University of Southern California, Los Angeles, University of Illinoi
s at Urbana-Champaign, and U.S. Army Construction Engineering Research Labo
ratories, Champaign, Ill. CITYWORK supports the maintenance workflow proces
s by providing private, persistent workspaces for each participant to work
on the specific aspects of their interests (e.g., estimators work on genera
ting cost estimates) and share the work with others in an asynchronous mann
er.