A. Bynum et al., Perceptions of program satisfaction among adults in a Consumer Health Education Program using interactive compressed video methods in rural Arkansas, NEW ASPECTS OF HIGH TECHNOLOLGY IN MEDICINE, 2000, pp. 475-480
Socioeconomic and demographic factors can affect the impact of telehealth e
ducation programs. This study assessed program satisfaction among participa
nts in the Arkansas Adult Consumer Health Education Program using interacti
ve compressed video. Variables in the one-group posttest study were age, Se
nder, race, education, and community size for years 1996-1999. The convenie
nce sample was 2,567, Participants had high levels of satisfaction on all i
nstrument items, with significantly higher levels for programs on heart dis
ease, hormone replacement, health maintenance, nutrition, diabetes treatmen
t, emotional coping, foot problems, and parenting toddlers (p<0.001 to p=0.
045). Older adults, nonwhites, and participants from rural areas and with a
high school degree or less had significantly greater satisfaction (p<0.001
to p=0.003). Findings from the study can be used to improve consumer teleh
ealth education programs.