Computer simulations reveal that the lowest rates of leakage and counting e
rrors observed in the electron pump can be explained by photon-assisted tun
neling driven by 1/f noise. The noise power at microwave frequencies requir
ed to account for the observed errors is consistent with extrapolation of t
he low-frequency noise spectrum commonly recorded in single-electron transi
stors. Pump simulations, based on the ground-capacitance model, include cot
unneling as well as single-junction photon-assisted tunneling. Quantitative
agreement between theory and experiment is obtained for leakage and counti
ng errors in pumps with four, five, six, and seven junctions in the limit o
f low temperatures and low counting rates. The effect of self-heating is ex
plored.