We describe the referral and management of consecutive patients attending a
cardiac service with the presenting complaint of chest pain. Of 610 consec
utive new referrals to five Oxford cardiac clinics over 12 weeks, 202 had c
hest pain as the presenting complaint: 91 (45%) angina, 101 (50%) non-cardi
ac chest pain, 8 (4%) both and 2 (1%) uncertain diagnosis. Information in c
linic letters was sometimes ambiguous and contradictory and suggested a lac
k of precise information to patients. Patients with non-cardiac chest pain
often had long histories, including considerable previous use of services a
nd specialist investigations. There were delays in referral and assessment
of patients. There are opportunities for simple changes in assessment proce
dures which might have substantial advantages for outcome and resource: (i)
more detailed referral information from general practitioners, with an exp
licit statement of the reasons for referral; (ii) minor modifications to au
gment the assessment by provision of unambiguous information to patients an
d primary care at discharge.