Costs of communications networks are determined largely by the maximal capa
cities of those networks. On the other hand, the traffic those networks car
ry depends on how heavily those networks are used. Hence, utilization rates
and utilization patterns determine the costs of providing services and, th
erefore, are crucial in understanding the economics of communications netwo
rks. A comparison of utilization rates and costs of various networks helps
disprove many popular myths about the Internet. Although packet networks ar
e often extolled for the efficiency of their transport, it often costs more
to send data over internal corporate networks than using modems on the swi
tched voice network. Packet networks are growing explosively not because th
ey utilize underlying transport capacity more efficiently but because they
provide much greater flexibility in offering new services. Study of utiliza
tion patterns shows there are large opportunities for increasing the effici
ency of data transport and making the Internet less expensive and more usef
ul. On the other hand, many popular techniques, such as some Quality of Ser
vice measures and ATM, are likely to be of limited usefulness. (C) 2000 Els
evier Science B.V. All rights reserved.