PERSONALITY AND JOB-PERFORMANCE IN FINANCIAL SERVICES MANAGERS

This article presents research in which the Five Factor Model of perso nality was tested as a predictor of job performance. 125 financial ser vices managers who had enrolled in a potential evaluation programme we re given the NEO-FFI, a questionnaire designed for measuring the Big F ive. Job performance was assessed using nine rating scales and they we re grouped into two components: job problem-solving ability and job mo tivation. Also, one single scale for measuring global job performance was used. The results show that Neuroticism and Conscientiousness corr elated with the two components and with the global measure of job perf ormance. Extraversion, Openness and Agreeableness are correlated with one facet or with the global rating of job performance. Taken together , the results suggest that the Five Factor Model is a valid predictor of job performance. The implications of the results for practice and f uture research are discussed.