Background The research described in this paper arose out of the need
to address the growing waiting list for orthodontic treatment in North
amptonshire. Although the prevalence of dento-facial anomalies is the
same across time, sex, race and socio-economic class, studies in the U
nited States and this country suggest that certain groups are over-rep
resented among patients who receive orthodontic treatment. The introdu
ction of valid and reliable indices of therapeutic need such as the In
dex of Orthodontic Treatment Need (IOTN) will allow improved focusing
of services. The aim of the the study was to determine the variables a
ffecting access to orthodontic care, and the extent to which services
were delivered according to objective measures of need. Methods Analys
es were undertaken for speed, appropriateness, timing of referral, dur
ation and complexity of the pathway for new referrals to specialist or
thodontic care. Possible explanations for the length of pathway were e
xamined, including socio-demographic factors, location of residence an
d the IOTN. Results A total of 405 patients were approached, of whom 4
00 (99 per cent) agreed to participate. There was an overrepresentatio
n among socio-economic groups I and V among patients referred to ortho
dontic treatment. By contrast, those of male sex and from socio-econom
ic class IV were under-represented. This appeared to be the case irres
pective of treatment setting. There was also a wide range of waiting t
imes to treatment and complexity of pathway. Over a quarter of the sam
ple had been inappropriately referred, and objective need as measured
by the IOTN was not a determinant in the speed of access to specialist
treatment. Adult patients waited longer for treatment. Conclusions Th
ese results suggest that the delivery of care is neither based on obje
ctive need nor equitably distributed. More appropriate directing of re
sources is required, using the IOTN and agreed protocols, so that refe
rrals are made to the most suitable provider.