Features of the value function for voice and their consistency across participants from four countries: Great Britain, Mexico, The Netherlands, and the United States
Kh. Price et al., Features of the value function for voice and their consistency across participants from four countries: Great Britain, Mexico, The Netherlands, and the United States, ORGAN BEHAV, 84(1), 2001, pp. 95-121
Citations number
63
Categorie Soggetti
Management
Journal title
ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES
This study investigated features of the value function for voice using subj
ects from four countries: Great Britain, Mexico, The Netherlands, and the U
nited States. Across these four groups of subjects the shape of the value f
unction was found to be similar, though differences in the estimated refere
nce points were detected. Consistent with predictions derived from prospect
theory (Kahneman & Tversky, 1979) the relationship between the value of vo
ice and the magnitude of voice was found to be direct, monotonic, and nonli
near. The largest increment in value occurred when the magnitude of voice s
hifted from mute to some voice. Thereafter, increments in value tended to d
ecline in magnitude suggesting diminishing marginal returns on the response
measure of procedural fairness. An. unexpected finding was that the final
segment of the value function was convex indicating increasing marginal ret
urns as the magnitude of voice shifted from its penultimate level to its ma
ximum possible level. The study also investigated whether subjects' reporte
d expectations of voice correspond to the value function reference point as
theorized in the literature. Findings suggest that self-reported expectati
ons of voice are higher than the estimated value function reference point.
(C) 2000 Academic Press.