Transforming natural helpers into lay health advisors (LHAs) is a comp
lex undertaking. Using the North Carolina Breast Cancer Screening Prog
ram(NC-BCSP) as a case study this article describes the steps involved
in developing, implementing, and evaluating an LHA intervention, cons
idering factors that make the LHA approach appropriate for the NC-BCSP
's population, setting, and health focus. The authors review five phas
es of implementation (start-up, training, LHA activities, follow-up, r
esource mobilization) and discuss the NC-BCSP's evaluation strategies
and tools in light of difficulties involved in assessing natural helpi
ng processes and impact. Program challenges related to resource needs,
identification of natural helpers, and LHA monitoring and support als
o are considered. The authors describe ways in which one large group o
f older, rural, African American LHAs are helping establish countywide
partnerships between health care providers, agencies, and local commu
nities that support and sustain individual changes in health behavior.