In a large (N = 1744) study of previously hospitalized psychiatric patients
, multiple follow-up attempts were made to contact the ex-patients over a I
-year period after their discharges. When contacted they were asked to prov
ide information about their posthospital adjustment; 59.5% of the sample wa
s reached at least once and usable data obtained either in a telephone inte
rview or from a mailed survey form. The contacted and noncontacted people r
epresented very different subpopulations, both demographically and in terms
of typical psychiatric descriptors. Those who were of lower socioeconomic
status, male, unmarried, racial minorities, and those with records of subst
ance abuse or assaultiveness, and who were generally more severely impaired
during the baseline hospitalization were underrepresented in the contacted
group. Possible reasons for these sample biases, the implications for hosp
itals conducting outcome assessments (i.e., for research and program evalua
tion purposes), and strategies for dealing with this kind of methodological
problem are discussed.