Urban water supply, sanitation and electricity have been identified as basi
c needs by the post-apartheid government and the Greater Johannesburg Metro
politan Council (GJMC). This article explores the relationship of Johannesb
urg's poor to the urban environment and, in particular, these three key urb
an services. On the basis of survey data, case studies, textual analysis an
d in-depth interviews with policy makers and planners, it reviews how poore
r citizens were, for a long time, seen as victims under apartheid urban pla
nning. During the rent boycotts that characterised urban struggle politics
during the era of late apartheid in Johannesburg, they were often represent
ed as villains. This perception persisted well into the post-apartheid peri
od, where refusing to pay for services was seen as tantamount to a lack of
patriotism. Today, Johannesburg's poorer citizens are increasingly being se
en as Frets. The GJMC in its policy document, iGoli 2002, is committed to e
stablishing the commercial viability of service delivery. Cost recovery is
seen as important for solving the tension that exists between maintaining e
stablished service levels (in historically white areas) and extending servi
ces to new and historically under-serviced (mainly black) areas. We conclud
e that there are opportunities to address urban poverty, inequality and env
ironmental management in an integrated way. However, these are predicated o
n the GJMC and its advisers understanding the ways in which pro-poor and so
cial justice strategies interface with urban services and the urban environ
ment.