Dc. Kraus et Ak. Gramopadhye, Effect of team training on aircraft maintenance technicians: computer-based training versus instructor-based training, INT J IND E, 27(3), 2001, pp. 141-157
The backbone of a safe and reliable air transportation system is the aircra
ft maintenance technician. These individuals work in a complex environment
requiring above average teamwork skills as they coordinate, communicate and
cooperate with other technicians and inspectors as well as with other depa
rtments within their organization, New technologies, such as multimedia com
puters. may be able to provide the necessary training to enhance their team
work skills and improve their performance. To determine the effectiveness a
nd applicability of computer-based multimedia tram training For aircraft ma
intenance technicians. a controlled study has conducted to examine the tran
sfer effects of computer-based team training (CBT) on team performance in t
he aircraft maintenance environment. To facilitate the research, a computer
-based multimedia tool - the aircraft maintenance team training (AMTT) soft
ware was developed. Results of this study indicate that computer-based team
training was as effective as traditional instructor based learn training.