Reasoning from the correlation between the height of the reaction barr
ier and the energy depth of substates attributed to different configur
ations of the reactant surroundings, the phenomenological approach to
the rate processes in complex media has been proposed. The approach al
lows the formulation of the model based exclusively on the energetic c
onsideration of the rate process rather than on the introduction of a
particular configurational coordinate. This enables us to make conclus
ions concerning the most general features of rate processes in complex
systems. In particular, we have identified three kinetic phases typic
al for chemical reactions proceeding in the complex molecular environm
ent, including polychromatic (inhomogeneous), dispersive, and homogene
ous phases. The expressions for the temporal behavior of the survival
probability in each of these phases have been derived and compared wit
h the empirical stretched exponential law. The temperature and scaling
properties of survival probability has also been discussed. (C) 1997
Elsevier Science B.V.