J. Sarkis et al., THE STRATEGIC EVALUATION OF CANDIDATE BUSINESS PROCESS REENGINEERING PROJECTS, International journal of production economics, 50(2-3), 1997, pp. 261-274
The evolution from a focus on product design to one on process and pro
duct design in improving organizational competitiveness has included t
he development of a field of study called business process reengineeri
ng (BPR). BPR is an organizational development tool that requires a nu
mber of stages of analysis, design and implementation. The literature
in the past few years has provided a humber of tools and techniques to
aid in BPR efforts. One area in this relatively new organizational ch
ange philosophy that has not received much attention is the selection
or prioritization of a set of candidate business processes or projects
that should undergo reengineering. Since business processes by defini
tion are elements of a broader strategic system, the candidate evaluat
ion and selection process must be strategically oriented. To aid in th
is evaluation process a strategic multiattribute evaluation and justif
ication framework and methodology is presented. The methodology includ
es an activity based analysis and linkage of traditional (financial) a
nd strategic considerations. The evaluation methodology may also have
implications for post-implementation evaluation of BPR projects and ot
her phases of BPR.