B. Keillor et al., A cross-cultural/cross-national study of influencing factors and socially desirable response biases, INT J MAR R, 43(1), 2001, pp. 63-84
Questionnaires are a frequently employed method of data collection and cons
truct measurement in cross-cultural/cross-national marketing research. Whil
e offering many advantages, the use of questionnaires in such research ofte
n encounters factors which have a negative impact on measurement reliabilit
y and validity. One of these common problem factors is a social desirabilit
y bias. The purpose of this study was to investigate differences in underly
ing influencing factors which contribute to the social desirability bias re
ported by respondents across different cultural/national samples. The resul
ts show that the influencing factors which contribute to the existence of a
social desirability bias also vary across countries and cultures. Based on
these findings, implications for international research and business decis
ion-making are discussed.