Objective: Sociocultural factors have been recognized as an important predi
ctor in shaping help-seeking behaviour.
Method: We investigated attitudes of the lay public toward help-seeking for
mental disorders in a population survey (n=1564) conducted in the new Laen
der of Germany. After presenting a vignette depicting a person either with
major depression or with schizophrenia (DSM-III-R), we inquired about help-
seeking recommendations. employing a qualitative approach.
Results: The lay support system plays an significant role in initially deal
ing with mental disorders. However, help-seeking recommendation differed fo
r depression and schizophrenia. In depression, support from the lay system
was more often considered. In schizophrenia, public opinion favoured the ex
pert system. If primary suggestions fail the expert system is clearly favou
red regardless of the disorder in question.
Conclusion: Lay public's opinion has to be taken into account of in mental
health care planning to make services more acceptable to the consumer and t
heir social network.