An intervention study was performed in a mechanically ventilated office bui
lding in which there were severe indoor climate complaints among the occupa
nts. In one part of the building a new heating and ventilation strategy was
implemented by renovating the HVAC system, and a carpet was replaced with
a low-emitting vinyl floor material; the other part of the building was kep
t unchanged, serving as a control. A comprehensive indoor climate investiga
tion was performed before and after the intervention. Over a 2-week period,
the occupants completed a daily questionnaire regarding their comfort and
health. Physiological examinations of eyes, nose and lungs were performed o
n each occupant. Physical, chemical and sensory measurements were performed
before and after the intervention. The renewal of the flooring material wa
s performed after a sensory test of alternative solutions in the laboratory
. Before the floor material was installed in the office building, a full-sc
ale exposure experiment was performed in the laboratory. The new ventilatio
n strategy and renovation of the HVAC system were selected on the basis of
laboratory experiments on a full-scale mock-up of a cellular office. The se
verity of occupants' environmental perceptions and symptoms was significant
ly reduced by the intervention.