Since the end of the 1980s, the introduction of quasi-markets in the public
sector has been a dominant feature in Sweden. This article describes a stu
dy of quasi-markets in the personal social services. The study concludes th
at the personal social services are not fully able to achieve the aims of t
he quasi-market, and the conditions that must be satisfied to achieve the a
ims of the quasi-marker are only being met to a certain extent. The persona
l social services partly function as a responsive quasi-market for strong,
rational and well-informed clients; however, for the most vulnerable, it is
failing in many respects.