Objectives: Many claims are made that complementary medicine use is a subst
antial and growing part of health-care behaviour. Estimates of practitioner
visits in the USA and Australia indicate high levels of use and expenditur
e. No reliable population-based estimates of practitioner use are available
for the UK. Methods: In 1998, a previously piloted postal questionnaire wa
s sent to a geographically stratified, random sample of 5010 adults in Engl
and. The questionnaire focuses on practitioner contacts, but also asked abo
ut the purchase of over-the-counter remedies. Additional information was re
quested on socio-demographic characteristics, perceived health, and recent
NHS resource use. Information on use included reason for encounter, expendi
ture, insurance, and location of visit. Main outcome measures: Population e
stimates (by age group and sex) of lifetime use and use in the past 12 mont
hs for acupuncture, chiropractic, homoeopathy, hypnotherapy, medical herbal
ism, osteopathy. Estimates for two additional therapies (reflexology and ar
omatherapy), and homoeopathic or herbal remedies purchased over-the-counter
. Estimates of annual out-of-pocket expenditure on practitioner visits in 1
998. Results: A crude response rate of 60% was achieved (adjusted response
rate 59%). Responders were order and more likely to be female than non-resp
onders. Usable responses (n = 2669) were weighted using the age/sex profile
of the sample frame. From these adjusted data we estimate that 10.6% (95%
CI 9.4 to 11.7) of the adult population of England had visited at least one
therapist providing any one of the six more established therapies in the p
ast 12 months (13.6% for use of any of the eight named therapies, 95% CI 12
.3 to 14.9). If all eight therapies, and self-care using remedies purchased
over the counter are included, the estimated proportion rises to 28.3% (95
% CI 26.6 to 30.0) for use in the past 12 months, and 46.6% (95% CI 44.6 to
48.5) for lifetime use. All types of use declined in older age groups, and
were more commonly reported by women than men (P < 0,0 I for all compariso
ns). An estimated 22 million visits were made to practitioners of one of th
e six established therapies in 1998. The NHS provided an estimated 10% of t
hese contacts. The majority of non-NHS visits were financed through direct
out-of-pocket expenditure. Annual out-of-pocket expenditure on any of the s
ix more established therapies was estimated at <pound>450 million (95% CI 3
57 to 543). Conclusion: This survey has demonstrated substantial use of pra
ctitioner-provided complementary therapies in England in 1998. The findings
suggest that CAM is making a measurable contribution to first-contact prim
ary care. However, we have shown that 90% of this provision is purchased pr
ivately. Further research into the cost-effectiveness of different CAM ther
apies for particular patient groups is now urgently needed to facilitate eq
ual and appropriate access via the NHS. (C) 2001 Harcourt Publishers Ltd.