Call centre companies and new patterns of organization

Authors
Norling, P
Citation
P. Norling, Call centre companies and new patterns of organization, ECON IND D, 22(1), 2001, pp. 155-168
Citations number
18
Categorie Soggetti
Management
Journal title
ECONOMIC AND INDUSTRIAL DEMOCRACY
ISSN journal
0143831X → ACNP
Volume
22
Issue
1
Year of publication
2001
Pages
155 - 168
Database
ISI
SICI code
0143-831X(200102)22:1<155:CCCANP>2.0.ZU;2-G