Knowledge management in the software and services group

Authors
Kurose, K
Citation
K. Kurose, Knowledge management in the software and services group, FUJITSU SCI, 36(2), 2000, pp. 243-249
Citations number
1
Categorie Soggetti
Eletrical & Eletronics Engineeing
Journal title
FUJITSU SCIENTIFIC & TECHNICAL JOURNAL
ISSN journal
00162523 → ACNP
Volume
36
Issue
2
Year of publication
2000
Pages
243 - 249
Database
ISI
SICI code
0016-2523(2000)36:2<243:KMITSA>2.0.ZU;2-0
Abstract
This paper introduces a practical case of knowledge management in the Softw are and Services Group of Fujitsu, focusing on real-time management. System s engineers (SEs) in the organization can perform their work with the most relevant, up-to-the-minute knowledge whenever it is needed and wherever the y are. This paper also discusses the organizational issues and the knowledg e structure for successful knowledge management.