Developing a multi-institutional nursing report card

As regulatory and public interest groups demand information on the quality of patient care outcomes produced by their hospitals and care providers, nu rse administrators are establishing processes for the effective and efficie nt definition, retrieval, and reporting of patient outcomes thought to be n ursing-sensitive. The authors describe the administrative infrastructure an d the data management processes used by one large integrated healthcare sys tem to establish a nursing rc port card and maintain it for several years.