By using trace formulae, the recent concept of upper multiplicity for an ir
reducible representation of a C*-algebra is linked to the earlier notion of
strength of convergence in the dual of a nilpotent Lie group G. In particu
lar, it is shown that if pi is an element of (G) over cap has finite upper
multiplicity then this integer is the greatest strength with which a sequen
ce in (G) over cap can converge to pi. Upper multiplicities are calculated
for all irreducible representations of the groups in the threadlike general
ization of the Heisenberg group. The values are computed by combining new C
-*-theoretic results with detailed analysis of the convergence of coadjoint
orbits and they show that every positive integer occurs for this class of
groups. (C) 2001 Academic Press.