Customization of library service in a cross-platform programming environment

This paper describes how library operations can be integrated in a cross-pl atform programming environment. It discusses the organizational and technic al issues in planning and designing of macro applications from the technica l services workstation. It then describes a variety of technical and public service macro applications. It shows the efficiency and ergonomic benefits of these customized programs. It concludes with an example of how PC-based macro-programs can populate Web-accessible server-side databases with Acti veX technologies.