The Hashimoto Reform of 1996-1997, the largest-scale administrative reform
effort in Japan, was not so much appreciated by the public in Japan. Howeve
r, it showed significant accomplishment in solving the traditional problems
in the Japanese civil service, and promoted a more performance-based discu
ssion about its function, But its shortcomings are as instructive as its su
ccess. It failed in improving stubborn sectionalism by averting a drastic r
eform in the personnel management system, and lacked a strategy focused on
service orientation which is indispensable to improve accountability of the
civil service. (C) 2001 Elsevier Science B.V. All rights reserved.