This study of 550 persons. predominately education professionals, was desig
ned to test an integrated theoretical model (the 4-E Model) for predicting
the likelihood of the use of telecommunications-related technological innov
ations tin particular, e-mail, the WWW, and videoconferencing) in learning-
related settings. The four Es in the model, derived from a series of previo
us studies (Collis & Pals, 1999), are environmental factors, effectiveness,
ease of use, and (personal) engagement. The model was first tested using f
actor-analytic procedures on the results of a 54-item questionnaire adminst
ered via the WWW to a sample of 550 persons from 39 countries. Twelve facto
rs with eigenvalues greater than 1.00 were extracted and latent variables w
ere generated to correspond with the factors. The factors as interpreted by
items with loadings <0.500 supported the 4-E Model, but indicated that the
four theoretical e dimensions could be further expressed in terms of subas
pects. In addition, a series of variables related to likelihood of use of e
-mail, the WWW, and videoconferencing in educational settings was also subj
ected to a factor analysis, resulting in three latent variables representin
g the dependent variables for a causal model. The causal model linking the
latent variables was tested using a series of LISREL analyses, one fur each
of the derived dependent variables. The results, which again supported the
4-E Model, showed a strong contribution of the environment subfactor relat
ing to the organization, as well as the engagement subfactor relating to th
e individual's self-confidence with respect to technology use to the predic
tion of implementation success. Based on the results of the factor analysis
and the model validation, six of the latent variables related to the 4-E M
odel were identified as key to implementation prediction. These variables w
ere used in a series of analyses of key subgroups in the sample, relating t
o educational sector, educational role, to gender, and to age, in order to
examine key discriminating variables. The results are discussed in terms of
their theoretical and practical implications, including the development of
a WWW-based instrument.