We present evidence of the kind of governmental processes Americans would l
ike to see in Washington. People believe they have been excluded from curre
nt processes, but they do not want direct democracy. The extent to which in
dividuals believe actual processes are inconsistent with their own process
preferences is an important variable in understanding the current public mo
od. Moreover, individual-level differences in level of dissatisfaction with
democratic processes help explain variations in public approval of governm
ent and in willingness to comply with the outputs of government. Of course,
many political attitudes and behaviors are influenced by fondness for the
policies that government produces, but it is also the case that sentiments
and actions ave affected by the way government produces those policies. Far
from being merely a means to a policy end, governmental process is importa
nt in its own right.