Seven evaluation studies of American Cancer Society programs offer findings
useful for improving the programs studied and have larger implications for
public:health initiatives that rely on volunteers, the training of trainer
s, professional referral agents, and outreach through faith organizations o
r other indigenous community groups, Studies documented the following for e
xample: higher levels of productivity among volunteers who are cancer survi
vors, hare health-related backgrounds, have college, degrees, or both; the
value of wing existing organizations,to recruit volunteers; the need for im
proved selection methods to reduce attrition in programs using: "train the
trainer'' models; and the outreach potential of faith organizations;as node
s in social networks: within communities. The studies demonstrate to all vo
luntary health organizations the importance of assembling an accurate datab
ase to describe their activities and to enable them to answer important man
agement questions;, Lessons from these statistics also can contribute to th
e det elopment of better methods for the study of public health programs an
d for the incorporation of evaluation into the process of continuous progra
m Improvement within voluntary health of organizations.