M. Singh et al., A comparative analysis of three communication formats: Advertising, infomercial and direct experience, J ADVERT, 29(4), 2000, pp. 59-75
We develop a theoretical framework around the simple proposition that infom
ercials are similar to ads in some respects and also reflect characteristic
s inherent in direct experiences (i.e., trial use of branded goods). Using
a real infomercial for a rock music album, we conducted true experiments to
investigate the relative effectiveness of three different communication fo
rmats of research interest: ad, infomercial, and direct experience. Results
were consistent across the two studies and indicated that both direct expe
rience and infomercial formats produced greater impact on recall, attitudin
al, and purchase intent variables when compared to the ad format. However f
ew significant differences emerged between direct experience and infomercia
l formats, suggesting that infomercials are closer to direct experiences th
an they are toads.
Of the three audio-visual conditions examined 15-minute long ad, 15-minute
long infomercial, and 30-minute long infomercial), evidence indicated that
the 15-minute long infomercial was most effective for attitudinal and direc
t-response measures. Thus, from the perspective of both persuasion and beha
vioral response, the popular 30-minute Long infomercial format may not be o
ptimal; the 15-minute long infomercial format appears to deserve more resea
rch scrutiny.