The authors compare alternative methods of cost estimation for a patient mu
ltimedia education (PME) program, using a computerized weight-reduction PME
project as an example. Data from the project planning and budgeting proces
s and actual costs of the completed project are analyzed retrospectively to
calculate three different estimates-pre-work, post-work, and actual work.
Three traditional methods of estimating the cost of computer programs (the
lines-of-code, function point, and task ratio analyses) underestimate costs
in this example. A commercial program (Cost Xpert) that calculates the cos
t of developing a graphical user interface provided a better estimate, as d
id a tally reflecting the complexity and quality of media material in the p
roject.