Managers are increasingly undertaking action research projects in their own
organizations. Action research involves opportunistic planned intervention
s in real time situations and a study of those interventions as they occur
which in turn informs further interventions. Insider action research has it
s own dynamics, which distinguish it from an external action researcher app
roach. The manager-researchers are already immersed in the organization and
have a preunderstanding from being an actor in the processes being studied
. Challenges facing such manager-researchers are that they need to combine
their action research role with their regular organizational rob and this r
ole duality can create the potential for role ambiguity and conflict. They
need to manage the political dynamics, which involves balancing the organiz
ation's formal justification of what it wants in the project with their own
tactical personal justification for the project. Manager-researchers' preu
nderstanding, organizational role and ability to manage organizational poli
tics play an important rob in the political process of framing and selectin
g their action research project. In order that the action research project
contribute to the organization's learning, the manager-action researcher en
gages in interlard processes engaging individuals, teams, the inter-departm
ental group and the organization in processes of learning and change. Consi
deration of these challenges enables manager-action researchers to grasp th
e opportunities such research projects afford for personal learning, organi
zational learning and contribution to knowledge.