Background: Many studies in rhinology are based on results from symptom sco
ring. Numerous methods are used to estimate symptoms. With some of them the
patients choose between various alternatives for estimating the severity o
f their symptoms, but the commonest method is the visual analogue scale (VA
S), which is regarded as reliable. Methods: In this study, we evaluate a ne
w method for assessing symptoms, with which the patient uses the telephone
to call a computer. We compare the results using the new method with those
using symptoms estimation with VAS. Results: The results a re based on 487
observations in patients with birch pollen allergic rhinitis in the pollen
season. A high correlation was found between the results using the new meth
od and those using the VAS. In a questionnaire, the patients answered quest
ions concerning the two methods. Most patients preferred the new telephone
method. They found it easier to estimate their symptoms properly and easier
to perform. Conclusion: We conclude that telephone scoring of symptoms is
a reliable and adequate method when symptom scoring is used as hard data in
a study. Copyright (C) 2001 S. Karger AG, Basel.